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Frequently Asked Questions

JShare Account Access
1. How do I access my JShare account?
 
Using JShare
1. How do I add a new file to my account?
2. How do I edit a file that's already in my JShare account?
3. How do I let someone else edit my file?
4. I am able to navigate around my account, but I get an error when I try to download a file. Why can't I read my files anymore?
5. I can't find a file but I know I've uploaded it to my account before, how can I find it?
6. How do I link to someone else's directory?
7. Is there a way for me to find out every time someone edits a certain file?
8. What is the difference between Permissions and Inherit Permissions?
9. I cannot access files that have been shared with me from other users.
 
Troubleshooting
1. My session appears to time out when updating a document using Web Folders.
 

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