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How to Recover Accidentally Deleted Email


There may be times when you accidentally delete an email message that you still need. If this occurs, there are steps you can take to recover the accidentally deleted message.

If you deleted the contents of the Deleted Items folder:

  • Highlight the Deleted Items folder.

Deleted Items

  • Click Tools, then click Recover Deleted Items.

Deleted Items

  • In the "Recover Deleted Items From - Deleted Items" window that pops up, select all of the deleted email messages that you wish to recover.

***Messages remain in the Recovered Items folder for 14 days.

  • After you have selected the desired email messages for recovery, click the Recover Selected Items icon.

Deleted Items

  • Once you click the Recover Selected Items icon, the selected messages will reappear in the Deleted Items folder.
  • You can now drag the desired messages from the Deleted Items folder into your Inbox or another folder.

If you did not delete the contents of the Deleted Items folder:

  • Simply search for the desired email message in your Deleted Items folder.
  • Once you find the message, you can drag it into your Inbox or another folder.