Data Center Services provides 24/7 operations of the Data Centers located on the Mt. Washington and East Baltimore campuses. These operations include the timely processing of data, including backups, on the various platforms housed within the Data Centers, the production and delivery of printed and electronic reports, control of the production environment through change management, physical security of the Data Centers, monitoring of the various platforms and the network, and management of supported problems reported through the Support Center (Help Desk). Data Center Services consists of three groups: Computer Operations, Production Support and the Support Center (Help Desk). Mary C. Hayes,
Director of Data Center Services
Johns Hopkins @ Mt. Washington
5801 Smith Avenue, Davis Bldg.
Suite 001, 107
Baltimore, Md. 21209
(410) 735-4917
mhayes@jhmi.edu |
