Access Services - IT @ Johns Hopkins offers several solutions to help users access Library Resources, Mainframe Applications, and Secure Connections from outside of the Johns Hopkins Network. Host Interface Portal (HIP) is a software application for Windows users that allows them to connect to host systems that use VT, TN3270, or Internet protocols to communicate. [Learn More] JHSecure VPN Client allows members of the Johns Hopkins Institution to access onsite computer resources located from external locations. The solution was chosen because of its ability to provide multiple redundant access servers, high performance encryption, and support for multiple platforms. [Learn More]
Anti-Virus - IT @ Johns Hopkins distributes licenses for Symantec AntiVirus, which is available for Windows and Mac OS X operating systems. Johns Hopkins faculty, staff, and students may use these resources on computers that are owned by the University or Health System, or on computers that they personally own while they are a part of the Johns Hopkins community. [Learn More] Bibliography & Reference Management - RefWorks is a Web-based bibliography and database management application that allows users to create their own personal database by importing references from text files or online databases. Users can use these references in writing papers as well as automatically formatting the bibliography in seconds. RefWorks automatically creates author, descriptor and periodical indexes when importing so you just click on the word to perform the retrieval. Use Quick Search to search all fields for the most comprehensive results or Advanced Search to narrow your search to specific terms and fields. [Learn More] Share Bibliographic & Reference Material - RefShare is an addition to RefWorks that provides users with a quick and easy way to share their RefWorks database or folders. Users are able to share their RefWorks information with both Johns Hopkins collaborators as well as collaborators from around the globe. SharePoint Collaboration Suite (Available Fall 2007) - This Fall, IT@JH will be launching a new collaboration tool; SharePoint. SharePoint provides a single interface that enables users to easily share and publish information; distribute important notifications; hold impromptu online discussions; share project or group calendars; reach out to fellow collaborators; file, organize and manage documents, drawings and images, etc. Among the many features of SharePoint, lies its solid integration with email and other office applications, i.e. Microsoft Word, Excel, PowerPoint, Adobe Acrobat, etc. Users will have the ability to create and maintain their own information sharing and collaborative environments using SharePoint. [Learn More] File Sharing and storage - JShare, a web-based utility intended to provide students, faculty, and staff with a personal, easy-to-use interface to upload, download, and share files to both users inside and outside of the Institution. JShare is an effective collaboration tool that offers users many tools to enhance communication and productivity. Features such as Permissions, Locking, and Versioning all function to enable multiple users to read and edit files they have uploaded to their JShare accounts, control various levels of access to those files, prevent data loss created by multi-authoring and editing, and retain information about changes made to files by different users. Some features of JShare include, but are not limited t - 500 megabytes of space reserved for student and staff file storage
- 1 gigabyte of space reserved for Faculty
- Secure file access from anywhere at any time
- Advanced collaboration and document management
- File sharing ability both inside and outside the Institution
- Ability to email files as links to reduce the load on email systems
- Ability to create and maintain personal web sites
Videoconferencing - IP and ISDN - Videoconferencing allows for virtual face-to-face meetings at a distance with colleagues and others around the world or with colleagues located on the main campuses. It requires that compatible videoconferencing equipment be available at both ends of the conference. If the equipment is not available at one end of the conference, there are videoconferencing spaces located on the campuses. Data and desktop sharing is also supported by videoconferencing. Presentations can be shared between locations. New desktop videoconferencing software is available now so that the kind of videoconferencing that was available only in a conference room in the past is now available at the desktop for a fraction of the price. Directory Services- The Johns Hopkins Enterprise Directory (JHED) is a central repository for identity information for faculty, staff, and students within the Johns Hopkins Institutions. Identity information includes but is not limited to your First Name, Last Name, Title, Phone and Work Address. The directory is populated nightly from the various Systems of Record (SOR) across the institution. Examples of a few SOR's include; HopkinsOne and the Student Systems. [Learn More] Enterprise Active Directory(AD)- The Enterprise Active Directory Forest (AD) is open to all Johns Hopkins Institutions. A delegated administrative model is in place which enables the IT departments to continue providing support for their customers, applications, and resources. The user accounts in the directory are automatically provisioned and de-provisioned from the Johns Hopkins Enterprise Directory (JHED). Password changes and expirations between AD and JHED are synchronized. Currently: - Over 40 IT groups participate,
- More than 100,000 users are synchronized from JHED to AD, and
- More than 22,000 workstations and servers participate.
[Learn More] Discount Software - The Software Procurement and Renewal System (SPARS) was designed to help users acquire Johns Hopkins' discounted software and software licensing online. Affiliated Faculty, Staff, and Students can use this system by logging in with their JHED ID and password. [Learn More] Email - The Johns Hopkins Enterprise Messaging Team provides reliable messaging services to the entire Institution. Two major email systems are supported by this team; Johns Hopkins Enterprise Mail (JHEM) and GroupWise. Effective the first quarter of 2006, full-time faculty members can expect a significant increase in their JHEM quotas. [Learn More] Johns Hopkins Instant Messaging - Johns Hopkins Instant Messaging (JHIM) offers a secure, internal Instant Messaging solution that can be used to collaborate among people within the Johns Hopkins community. JHIM uses Microsoft's Live Communication Server 2005 and offers advanced capabilities beyond text-based IM including voice, video, and application sharing. Various IM client software can be used to access the JHIM service, but the most prevalent and recommended client is Microsoft Office Communicator 2005. [Learn More] Portal - IT@JohnsHopkins is working with members of the Milton S. Eisenhower Library (MSEL) and a number of other organizations from around the institution to review the business requirements for a Johns Hopkins portal. In addition to development of the business requirements, there will be an investigation of the interaction and integration with two of our critical applications, (ISIS and HopkinsOne). [Learn More] Streaming Media - The Enterprise Web Hosting Group offers Akamai, a video streaming service available to all of Johns Hopkins. Akamai's SteadyStream(SM) Technology ensures that only the highest quality streams reach your audience. [Learn More] Support Services - The Support Center or Help Desk is responsible for first level support; triaging service and handling specific incidents for which the agents are trained. Problems that are escalated are handled by Second Level Support or Technical Assistance.[Learn More] Network Infrastructure Services - The Enterprise Network Architecture & Design Group provides network engineering, planning, and support services to the Johns Hopkins Institutions for local, wide area, and metropolitan networks. This group is also responsible for commodity Internet and Internet2 connectivity, Residential Networking, Video Support and Coordination, Management of Metropolitan Area Networks, Project Management, Address management, Network Monitoring, DHCP, and the operation of dial-up modem pools. [Learn More] Wireless Technology - Enterprise Network Architecture and Design has deployed an 11mb, 802.11b compliant wireless LAN (Local area network) in select areas of the Johns Hopkins Educational and Medical Community. [Learn More] Network Security - The goal of Network Security is to provide the Johns Hopkins community with information and tools to ensure a safe and secure computing environment. [Learn More] Telecommunications Services - The Telecommunications Services Department is responsible for providing telecommunications services for the Johns Hopkins Medical Institutions and Johns Hopkins University Facilities at East Baltimore and Bayview Medical Center Campuses and numerous other locations in and around Baltimore. [Learn More] | 
