Johns Hopkins Instant Messaging (JHIM) Ready to start using Hopkins Instant Messaging? Send your JHED ID to: lcsfeedback@jhmi.edu Having Problems Logging Into JHIM? Click Here Did you know you can get to Hopkins IM through a web browser? Go to: https://jhimweb.johnshopkins.edu (be sure to use correct information for login) Johns Hopkins Instant Messaging (JHIM) offers a secure, internal Instant Messaging solution that can be used to collaborate among people within the Johns Hopkins community. JHIM uses Microsoft's Live Communication Server 2005 and offers advanced capabilities beyond text-based IM including voice, video, and application sharing. Various IM client software can be used to access the JHIM service, but the most prevalent and recommended client is Microsoft Office Communicator 2005. Like most popular IM clients, the Hopkins solution supports "presence detection" which can help determine if people are available through the use of status indicators like "busy", "away" or "online". How do I start using JHIM? 1. Obtain the License The use of JHIM requires a Microsoft LCS 2005 Client Access License. Faculty and staff that participate in the Microsoft campus license agreement (MEEC) do not have to purchase additional licenses. If you are covered under the MEEC agreement, please email lcsfeedback@jhmi.edu and request that your JHIM account be activated. Please be sure to included your JHED ID in the email. Those that need to purchase a license can do so through SPARS at: http://spars.jhu.edu. Look for the line item in SPARS for: LCS Instant Messaging CAL (annual subscription)
(Hosted by Enterprise Services) License WIN 2. Install the Client Desktop Computing Services customers should contact their LAN Administrator for information and assistance with client software. If you DO have a LAN Administrator: After obtaining a CAL, contact your LAN administrator so the Office Communicator can be properly installed on your computer. If your computer is part of a managed computer environment, automated methods for installing the client can be used. If you DO NOT have a LAN Administrator: After obtaining a CAL, the Microsoft Office Communicator client can be downloaded from this page. Click Here to download the latest Microsoft Office Communicator Client. Click Here to download the Microsoft Office Communicator Getting Started Guide. Attention MAC Users: MAC users can obtain Microsoft Messenger client that will offer text-based integration IM integration. Click Here to download the client for MAC. ** PLEASE NOTE THAT MESSENGER 7.0 IS NOT CURRENTLY SUPPORTED ** 3. Setup the Client - Save the downloaded file to your hard drive. Double-click on the file to start the client install. - Open Office Communicator. To start the client go to Start -> Programs -> and select Microsoft Office Communicator 2005. - Select 'Connect' from the top menu and go to 'Change Sign-IN Account'. - Click on the advance button. - Make sure the 'Configure settings' option is selected. - Enter: jhim.johnshopkins.edu in the server name field. - Make sure the 'TLS' option is selected for 'Connect using'. - Click on the 'Ok' Button. - Enter your email alias as it appears in JHED. Look yourself up at http://jhed.jhu.edu to get your email address. (Example: John.Taylor@jhmi.edu). - You can verify by logging into JHED and checking which alias is selected by the display to address book option. - Click on 'OK'. 4. Sign-In - Click on the 'Sign-In' button. If your workstation is already set up to login to the WIN domain, you will not need to enter any log in account information. Anyone not already logged into the WIN domain will be prompted for an account. You will need to enter your WIN log-in (Example: win\mowens6) and password. If you have questions about whether or not you are logging into the WIN domain, please contact your LAN support group, or simply try using the (win\JHED ID) syntax with your JHED password. Frequently Asked Questions: How do you allow or block people from adding you to their LCS contact list? Click Here for details. How do you access JHIM from outside the Hopkins network at home or on a laptop or PDA? Click Here for details. Are my instant messaging sessions being recorded or archived on the servers? NO When should I use IM? IM is useful for real-time correspondence among groups of people that communicate with each other on a frequent basis. It can replace many of the back and forth email messages that often take place. | 
