JHEM Client Settings

Outlook & Outlook Express – POPS

1. Start Microsoft Outlook or Outlook Express
2. On the Tools menu, click Accounts
3. Click the Mail tab
4. Click the Add button and select Mail from the list. A Connection Wizard will guide you through the process of setting up your email account.
5. Enter your name as you want it to appear in the From field on the messages you send. Click Next.
6. Enter your preferred email address (ex: lid@jhu.edu or lid@jhmi.edu)
7. Click Next
8. Enter the following email settings:
   • My incoming mail server is a POP3 server
   • Incoming mail (POP3 or IMAP) server: jhem.johnshopkins.edu
   • Outgoing mail (SMTP) server: smtp.johnshopkins.edu
   • PLEASE NOTE: If you are off campus and will use our SMTP servers, you need to configure SSL for SMTP.  You will do this in step #13
   • Click OK
9. Click Next
10. Enter the following Internet mail logon information:
    • Account name: your JHED Login ID
    • Password: recommended for security reasons to leave blank
    • Remember password: recommended for security reasons to leave unchecked
    • Log on using Secure Password Authentication (SPA): unchecked
11. Outlook Express Users: Click Finish and proceed to next step; Outlook Users: Click Next and answer the Internet connection question depending on how you are connected to the Internet.
12. A new window will open called Internet Accounts. Make sure the JHEM account is highlighted and then click on Properties.
13. Click the Advanced tab and enter these settings:
    • Note:  If you are not on campus and need to use our SMTP servers (or need to use authenticated SMTP), check the box for "This server requires a secure connection (SSL)"
    • Check the box for This server requires a secure connection (SSL) below the Incoming mail (POP3) entry. The port should change by default to 995. If it doesn't, enter in 995 in the Incoming mail section.
    • Delivery section allows you to decide if messages are kept on the server. Check this option if you read your mail from multiple clients/computers. However leaving mail on the server will use your mail quota more quickly. Configure the client to remove messages after X days, or when deleted from 'Deleted Items'.
    • Click OK when you have completed your changes.
14. Click Close.

Outlook & Outlook Express – IMAPS

1. Start Microsoft Outlook or Outlook Express
2. On the Tools menu, click Accounts
3. Click the Mail tab
4. Click the Add button and select Mail from the list. A Connection Wizard will guide you through the process of setting up your email account.
5. Enter your name as you want it to appear in the From field on the messages you send. Click Next.
6. Enter your preferred email address (ex: lid@jhu.edu or lid@jhmi.edu)
7. Click Next
8. Enter the following email settings:
   • My incoming mail server is a IMAP server
   • Incoming mail (POP3 or IMAP) server: jhem.johnshopkins.edu
   • Outgoing mail (SMTP) server: smtp.johnshopkins.edu
   • PLEASE NOTE: If you are off campus and will use our SMTP servers, you need to configure SSL for SMTP.  You will do this in step #13.
   • Click OK
9. Click Next
10. Enter the following Internet mail logon information:
    • Account name: your JHED Login ID
    • Password: recommended for security reasons to leave blank
      Remember password: recommended for security reasons to leave unchecked
    • Log on using Secure Password Authentication (SPA): unchecked
11. Outlook Express Users: Click Finish and proceed to next step; Outlook Users: Click Next and answer the Internet connection question depending on how you are connected to the Internet.
12. A new window will open called Internet Accounts. Make sure the JHEM account is highlighted and then click on Properties.
13. Click the Advanced tab and enter these settings:
    • Note:  If you are off campus and need to use our SMTP servers (or need to use authenticated SMTP), check this box.
    • Check the box for This server requires a secure connection (SSL) below the Incoming mail (IMAP) entry. The port should change by default to 993. If it doesn't, enter in 993 in the Incoming mail section.
    • Click OK when you have completed your changes.
14. Click Close 

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