Junk Mail Handling Setup Instructions Use Junk Mail Handling to decide what to do with unwanted Internet e-mail that is sent to your GroupWise e-mail address. Internet e-mail includes all e-mail where the sender's address is in the form of name@domain.com, name@domain.org, and so forth. This is an example of an e-mail message from the Internet:  Junk Mail Handling does not apply to internal e-mail. Internal e-mail is e-mail where the sender is part of your GroupWise system and the “From’ field shows only the name of the sender, not an Internet address as explained above. If you want to block or junk internal e-mail, you can use Rules. (For more information, see Creating Rules.) This is an example of an internal e-mail message: 
You have three options for blocking or junking Internet e-mail: - You can add individual e-mail addresses or entire Internet domains to a Block List. Items from these addresses or Internet domains are blocked and never arrive in your Mailbox.
An Internet domain is the part of the e-mail address that comes after the @. For example, in the address Henry@mymail.com, the Internet domain is mymail.com.
- You can add individual e-mail addresses or entire Internet domains to a Junk List. Items from these addresses or Internet domains are delivered to the Junk Mail folder in your Mailbox. You can specify that the items in this folder be automatically deleted after <n> days.
- You can specify that any e-mail items from users whose addresses are not in your personal address books (including your Frequent Contacts address book and any personal address books you have created) are sent to the Junk Mail folder. This is sometimes called "white listing."
For information about the Junk Mail folder, see Junk Mail Folder under Folder List.
In addition to the Block List and Junk List, there is a Trust List. Use this list to add e-mail addresses or Internet domains that you do not want blocked or junked, no matter what is specified in the other two lists. For example, you may have zcompany.com in your Block List, but you have one friend whose address is myfriend@zcompany.com. Add this friend's e-mail address to the Trust List. If you specify Junk Mail Handling options in Caching or Remote mode, make sure to synchronize with your Online Mailbox in order to see the same options when you log in to GroupWise on another computer. Your system administrator can turn off Junk Mail Handling so that it is not available. This section contains the following topics: Blocking or Junking E-Mail From a User - Right-click an item with an Internet address, then click Junk Mail.
- Click Junk Sender.
or
Click Block Sender.
- Select Junk E-Mail From This Address or Block E-Mail From This Address.
If you select Junk, the address is added to the Junk List. All future e-mail items from this e-mail address will be delivered to the Junk Mail folder.
You can specify that the items in this folder be automatically deleted after <n> days. This folder is not created in the folder list unless a Junk Mail option is enabled or an address or Internet domain is added to the Junk List (which enables the Junk List option).
If you select Block, the address is added to the Block List. All future e-mail items from this e-mail address will not be delivered to your Mailbox.
Your Junk List and Block List can each include up to 1000 entries. If more than 1000 entries are added, the least-used entries are discarded.
- If the Junk List or Block List is not enabled, select Enable Junk List or Enable Block List.
At any time, you can click Tools, click Junk Mail Handling, click Junk List or Block List, then click New to add an e-mail address to the Junk List or Block List. 
Blocking or Junking E-Mail From an Internet Domain An Internet domain is the part of the e-mail address that comes after the @. For example, in the address Henry@mymail.com, the Internet domain is mymail.com. - Right-click an item, then click Junk Mail.
- Click Junk Sender.
or
Click Block Sender.
- Select Junk Any E-Mail From This Internet Domain or Block Any E-Mail From This Internet Domain.
If you select Junk, the Internet domain is added to the Junk List. All future e-mail items from this Internet domain will be delivered to the Junk Mail folder. You can specify that the items in this folder be automatically deleted after <n> days. This folder is not created in the folder list unless a Junk Mail option is enabled or an address or Internet domain is added to the Junk List (which enables the Junk List option). If you select Block, the Internet domain is added to the Block List. All future e-mail items from this Internet domain will not be delivered to your Mailbox. Your Junk List and Block List can each include up to 1000 entries. If more than 1000 entries are added, the least-used entries are discarded. - If the Junk List or Block List is not enabled, select Enable Junk List or Enable Block List.
At any time, you can click Tools, click Junk Mail Handling, click Junk List or Block List, then click New to add an Internet domain to the Junk List or Block List. Junking E-Mail From Users Not In a Personal Address Book - Click Tools, then click Junk Mail Handling.
- Select Enable Junk Mail Using Personal Address Books.
- Click OK.
All future items from e-mail addresses not in your Frequent Contacts address book and other personal address books will be delivered to the Junk Mail folder. You can specify that the items in this folder be deleted after <n> days. Deleting Items From the Junk Mail Handling Folder- Click Tools, then click Junk Mail Handling.
- Click Automatically Delete Items __ Days After Delivery (Move to Trash).
- Specify how long you want items retained in the Junk Mail folder.
- Click OK.
To manually delete items from the Junk Mail folder, right-click the Junk Mail folder, click Empty Junk Mail Folder, then click Yes. Preventing E-Mail From a User or Internet Domain From Being Junked or Blocked - Click Tools, then click Junk Mail Handling.
- Click the Trust List tab.
- Click New, type an e-mail address or Internet domain, then click OK.
An address or Internet domain can be in upper, lower, or mixed case. For example, amy@idomain.com and AMY@IDOMAIN.COM are both the same.
You cannot use wildcard characters such as * or ? in an Internet domain name. However, an Internet domain, for example idomain.com, will affect all e-mail from idomain.com and any subdomains which prefix this Internet domain, for example, offers.idomain.com or members.idomain.com. A domain of abcidomain.com would not be affected.
- Click OK.
All future items from this e-mail address or Internet domain will not be blocked or delivered to the Junk Mail folder, no matter what is specified in the Block List and Junk List. Modifying Junk Mail Handling Lists and Settings - Click Tools, then click Junk Mail Handling.
- On the Settings tab, modify any settings. Click , then click an option for information about each option.
- Click the tab of the list you want to modify.
- To add an e-mail address or Internet domain to a list, click New, type the e-mail address or Internet domain, then click OK.
An address or Internet domain can be in upper, lower, or mixed case. For example, amy@idomain.com and AMY@IDOMAIN.COM are both the same.
You cannot use wildcard characters such as * or ? in an Internet domain name. However, an Internet domain, for example idomain.com, will affect all e-mail from idomain.com and any subdomains which prefix this Internet domain, for example, offers.idomain.com or members.idomain.com. A domain of abcidomain.com would not be affected.
- To change an e-mail address or Internet domain, click the address or Internet domain, click Edit, make changes, then click OK.
- To remove an e-mail address or Internet domain from a list, click the address or Internet domain, then click Remove.
- Click OK.
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