ServiceCenter Training ServiceCenter 6.1.3 training will now be provided by recorded session overviews. The overview sessions are recorded by the system administrator, and contain helpful information on how to use the system incorporating Johns Hopkins IT processes. Connecting to Service Center
Using Help
Editor
Perspectives
Navigation
Preferences
System Navigator
Favorites
Charts
Customizing Views
What’s New in Service Center 6.1—part 1
What’s New in Service Center 6.1—part 2
Employee Self-Service Ticketing
Change Management and Request
Continue to check this link for new recorded overviews on specific parts of ServiceCenter 6.1.3. If you have a suggestion for a recorded overview, please contact Patti Cappucci.
| 
