Skip Navigation

Endpoint Protection


Johns Hopkins' Symantec Contract Has Expired

Symantec software is no longer available from this site.  If you have obtained Symantec software from this site in the past, you are obliged to uninstall it immediately. 

This site allows you to migrate to one of the alternative software products listed on the downloads page.  Johns Hopkins suggests options for personally owned computers that are free of charge and are consistent with software used and supported throughout the Johns Hopkins enterprise.

Uninstalling Symantec

If you are having difficuly uninstalling your Symantec product, below are some uninstall tools that will help.  Note that if you did not originally get your product through this web site, these tools may fail or have unexpected results.

For Mac

For Windows

  • CleanWipe (removes SAV 10 or higher, SEP 11 or higher, and LiveUpdate 2.0 or higher.  ZIP file password is "symantec".)

What anti-malware software do I install next?

For Johns Hopkins-owned or Johns Hopkins student-owned computers

Windows:  System Center Endpoint Protection 2012 SP1

Mac:  System Center Endpoint Protection 2012 SP1 for Macintosh

Linux: System Center Endpoint Protection 2012 (various Linux versions)

System Center Endpoint Protection download page

For Personally owned computers (not owned by Johns Hopkins students or institution)

Windows:  Microsoft Security Essentials

Mac:  Sophos Anti-Virus for Mac Home Edition

Linux:  Clam AV or AVG Free

On behalf of the Johns Hopkins Institutions, IT@JH offers Microsoft System Center Endpoint Protection, available for Windows, Mac OS X, and Linux operating systems.  The software is freely available for your use, but only on Johns Hopkins-owned computers or Johns Hopkins student-owned computers.  The Windows version allows the automatic uninstallation of prior Symantec, McAfee, and TrendMicro products, as well as Microsoft Forefront Client Security / Endpoint Protection AV agents.  This software is a standalone version that is self-managed.  For personally-owned (non-student) computers, the Endpoint Protection Downloads page offers a link to Microsoft Security Essentials, which can be used on any Windows computer, as well as alternatives for other operating systems on personally-owned, non-Johns Hopkins student computers.

Johns Hopkins faculty, staff, and students may use System Center Endpoint Protection products at no cost on computers owned by the University or Health System, or on Johns Hopkins student-owned computers, as long as they remain part of the Johns Hopkins community.  Use of the software must cease when a student leaves the University or Health System.

Download access is restricted to those with a valid JHED LID (Johns Hopkins Enterprise Directory Login ID) and password.  You will be prompted for credentials upon downloading.

For more information about System Center Endpoint Protection that you cannot find here, please refer to Microsoft's web site.




Current Virus Alert!

No current virus alerts at this time.

Malware Information and Advice

Malicious software includes viruses, worms, trojans, adware, spyware and similar threats. "Malware" can slow down your computer or network access, steal private information, or be used by hackers to attack other machines.  It can be spread by opening e-mail attachments, visiting websites, using infected USB flash drives, CDs, or DVDs, by installing disguised video players, playing infected media files, or even by using purported anti-malware programs. Even careful and conscientious users can have malware on their computers. If you suspect that you have installed malware or more more information, please visit our malware information and advice page


More Computer Security Information